Return and Refund Policy

At Whisked & Savored, we take pride in creating high-quality, freshly baked goods made to order. Customer satisfaction is important to us, and we’re here to help if something goes wrong with your order. Please read our policy carefully before placing your order.

• A detailed description of the issue
   
• Clear photos of the product
   

We are unable to process any claims made after the 24-hour window.

Depending on the nature of the issue, we may offer one of the following:

• A full or partial refund
   
• A replacement item
   
• Store credit
   

All refunds and replacements are issued at our discretion, based on the information and evidence provided.

Please note that we do not offer refunds or accept returns for the following:

• Change of mind
   
• Dislike of taste or texture (as preferences vary)
   
• Incorrect information provided by the customer (e.g., wrong delivery address or pickup time)
   
• Missed pickups or deliveries
   

Custom and personalized orders (such as themed cakes or items with names or specific designs) are non-refundable unless there is a clear error on our part.

Please ensure someone is available to receive the order at the confirmed pickup or delivery time.
Missed pickups or deliveries will not be refunded. Rescheduling may incur an additional fee.

If you have any questions or concerns about your order, please contact us